COVID-19 Fees Update
All consultations provided under the Medicare ‘Better Access’ program via Telehealth are now bulk billed with no out of pocket expenses. This will be revised by the Government in September. All other program requirements must still be met in order to qualify for these services.
Living Well Psychology strongly believes that everyone should be able to access our services, therefore our standard consultation fees are in line with Medicare’s recommended Schedule Fees. This means that no matter which psychologist you see at our practice you will have a minimal out of pocket expense after receiving your Medicare rebate. We can process your rebate on the spot with your EFTPOS card using the Medicare Easyclaim system for your convenience.
If you hold a current Health Care, Pension or Concession Card we can Bulk Bill your appointments with a GP Mental Health Treatment Plan referral. Please note: If you do not provide us with a current referral and Concession Card we are unable to bulk bill you for your appointment and you will need to pay for your appointment on the day.
|Consultation Fee*||MHCP Rebate||Out of Pocket|
Standard Consultations of 50 mins
Standard Consultations of 50 mins
* All fees are payable at the time of your appointment and subject to change.
If you do not wish to visit your GP to get a referral or are not eligible under Medicare you can simply make an appointment to see one of our psychologists.
Medicare Referrals & Rebates
Mental Health Treatment Plans
Medicare’s ‘Better Access’ program is a federally funded initiative that offers rebates for up to 10 sessions per calendar year. To find out if you are eligible, visit your GP who may refer you to see a psychologist for an initial 6 sessions. It is a good idea to book a long consultation as your GP needs to complete a Mental Health Treatment Plan for you to bring along with your letter of referral to your first appointment.
Psychiatrists and Paediatricians can also refer their patients to psychologists for up to 10 sessions under Medicare’s ‘Better Access’ program. A Mental Health Treatment Plan is not required to be completed in this instance, so just bring your letter of referral to your appointment.
Your psychologist will keep your referring doctor up to date with your progress over the course of treatment as required by Medicare. You may need to visit your GP again for a review of your Treatment Plan should you require further sessions.
For more information you can Download a Fact Sheet.
Chronic Disease Management Plans
This program, also previously known as Enhanced Primary Care (EPC), is designed to provide a team care approach to the health care management of a patient suffering from a chronic medical condition. To find out if you are eligible, visit your GP who can discuss your condition with you and may establish Team Care Arrangements (TCA) with at least two allied health professionals to provide services to meet your health needs.
Living Well Psychology can provide services to existing clients under this scheme who have exhausted their MHCP sessions under Medicare’s ‘Better Access’ initiative.
Please call us to discuss the fees and rebates associated with these services.
Department of Veterans Affairs (DVA)
We offer all DVA Gold cardholders Bulk Billed sessions.
For those who hold a DVA White card, please check with DVA to find out if you are eligible for psychology services.
To find out more about your eligibility for services through DVA call 1800 555 254 or visit their website:
Private Health Insurance Claims
Living Well psychology is registered with most private health funds to provide rebatable psychological services. Each health fund offers many different levels of cover and you will need to check with your health fund to see if your cover includes psychology services and any rebates you are entitled to.
We are able to process most private health fund rebates on the spot using our HICAPS system which means you only pay for the gap fee at your appointment.
Employee Assistance Programs
We offer a program where an employer can make a referral to us and cover the cost of services on behalf of their employees. The employer can elect to fund up to a specified monetary limit or nominate a certain number of appointments they wish to provide to support their employee. Any communication with the employer including invoicing can be managed to ensure client confidentiality is maintained.
The employer will need to supply us with a written request to provide services to the employee.
Living Well Psychology has a number of psychologists registered to provide services for both NSW and QLD workers compensation programs.
Your GP is often the first point of contact if you wish to make a claim under NSW WorkCover or QLD Q-Comp. They can help you to lodge a claim and can make a referral for you to see a psychologist or other rehabilitation services to aid you in your recovery and get your career back on track.
For more information about psychological claims under workers compensation follow these links:
You will need to provide us with confirmation that you have an approved claim lodged with a NSW WorkCover insurer in order for us to bill them directly for services. Alternatively you can pay for appointment and claim the fee back from your insurer.
For more information about NSW WorkCover visit: http://www.workcover.nsw.gov.au/injuriesclaims/makingaclaim/Psychologicalinjuryclaims/Pages/default.aspx
You will need to provide us with confirmation from Q-Comp that your claim has been approved for psychological services in order for us to bill them directly for services. Alternatively you can pay for appointment and claim the fee back from your insurer.
CTP Insurance Claims
If you have made a CTP insurance claim and would like to see a psychologist as a result of your accident you should visit your GP who can make a referral.
You will need to provide us with confirmation from your insurer that you have been approved for psychological services so that we can bill the insurer directly. Alternatively you can pay for appointment and claim the fee back from your insurer.
For more information regarding CTP claims visit www.maa.nsw.gov.au
NSW Victims Services
Living Well Psychology provides counselling on behalf of NSW Victims Services.
If you are a victim of a crime you may be eligible for free counselling services and maybe even compensation. To find out more about the rights of victims of crime follow the link below:
Through government funding North Coast Primary Health Network delivers this programs targeting priority groups where further support is needed. These programs run separately from Medicare’s ‘Better Access’ and cannot be used in the same calendar year unless circumstances change. Eligibility criteria and limited funding restrict access to these programs.
Living Well Psychology has a number of Psychologists available to provide services under these programs. For more information about access to these programs call us.
Offers 6 months of intensive support to people who are at risk of suicide or self harm.
Healthy Minds 4 Kids
Offers up to 12 sessions per calendar year with further sessions available in exceptional circumstances.
Offers timely support for those suffering from perinatal depression.
Offers extra support for those who are facing homelessness.
Offers immediate support to those affected by a declared disaster such as bushfires or floods.