Fees, Rebates & Referrals
We strongly believe that everyone deserves access to our quality psychological services, therefore we are a mixed billing practice
In order to continue our commitment to offer Bulk Billing, consultations are strictly limited and offered by prior arrangement only. To be eligible, you must present a current Health Care, Pension or Concession Card along with a Mental Health Treatment Plan referral.
Fees
Please refer to each psychologist’s profile pages for specific availability, fees, rebates and any out-of-pocket costs.
Please note: All fees are payable at the time of your appointment.
Referrals & Rebates
You don’t need a referral to see a psychologist.
Standard Consultation Fees apply and private clients are not eligible for Medicare or Bulk Billing.
You may still be able to claim a rebate if you hold private health insurance.
Find the right Practitioner, or please call us.
We are registered with most private health funds. Each health fund offers different levels of cover. You should contact your health fund to check what your policy covers.
You will need to pay for your consultation at your appointment and submit a claim with your health fund for a refund or rebate.
Mental Health Care Plans
Medicare’s ‘Better Access’ program is a federally funded initiative that offers rebates for up to 10 sessions per calendar year. To find out if you are eligible, visit your GP who may refer you to see a psychologist for an initial 6 sessions. It is a good idea to book a long consultation as your GP needs to complete a Mental Health Care Plan (MHCP) for you to bring along with your letter of referral to your first appointment.
Psychiatrists and Paediatricians can also refer their patients to psychologists for up to 10 sessions under Medicare’s ‘Better Access’ program. A MHCP is not required to be completed in this instance, but you will need to bring your letter of referral to your appointment.
Your psychologist will keep your referring doctor up to date with your progress over the course of treatment as required by Medicare. You may need to visit your GP again for a review of your Care Plan should you require further sessions.
Medicare benefits are available for a range of specified psychological services for people with certain conditions, including:
- People with mental health disorders
- Children with an autism spectrum disorder aged under 13 years for a diagnostic assessment and under 15 years for treatment
- Children with a disability including sight impairment, hearing impairment, Cerebral palsy, Down syndrome and Fragile X syndrome aged under 13 years for a diagnostic assessment and under 15 years for treatment
- Women who are concerned about either a current pregnancy, or one that occurred in the previous 12 months
- People who have a chronic medical condition and complex care needs
- Follow-up allied health services for people of Aboriginal or Torres Strait Islander descent.
For more information you can Download a Fact Sheet.
Medicare Telehealth Services
Medicare’s Better Access program has now been expanded to include telehealth consultations to improve access to mental health services for people in regional, rural and remote Australia.
A telehealth service is a psychological therapy service that is delivered via video conference where both a visual and audio link has been established between a patient and their treating allied health professional. Telehealth services can be delivered by psychologists, social workers and occupational therapists that are registered with Medicare.
For more information visit their website.
Chronic Disease Management Plans
This program, also previously known as Enhanced Primary Care (EPC), is designed to provide a team care approach to the health care management of a patient suffering from a chronic medical condition. To find out if you are eligible, visit your GP who can discuss your condition with you and may establish Team Care Arrangements (TCA) with at least two allied health professionals to provide services to meet your health needs.
Living Well Psychology can provide services to existing clients under this scheme who have exhausted their MHCP sessions under Medicare’s ‘Better Access’ initiative however we cannot Bulk Bill these consultations.
Your psychologist will keep your referring doctor up to date with your progress over the course of treatment as required by Medicare. You may need to visit your GP again for a review of your Care Plan should you require further sessions.
Please call us to discuss the fees and rebates associated with these services.
We offer all DVA Gold cardholders bulk billing sessions.
For those who hold a DVA White card, please check with DVA to find out if you are eligible for psychology services.
To find out more about your eligibility for services through DVA call 1800 555 254 or visit the DVA website.
The National Disability Insurance Scheme (NDIS) supports eligible people with intellectual, physical, sensory, cognitive and psychosocial disabilities to access the supports they need to reach their goals and lead better lives.
All psychologists at Living Well Psychology and Support are able to provide quality psychological services to participants of the NDIS.
We can help you:
- Access the NDIS through assessments and reports
- Provide therapies that help you reach your plan goals
For more information about the services we offer to NDIS participants visit our NDIS page here or call us.
We offer a program where an employer can make a referral to us and cover the cost of services on behalf of their employees.
The employer can elect to fund up to a specified monetary limit or nominate a certain number of appointments they wish to provide to support their employee.
Any communication with the employer including invoicing can be managed to ensure client confidentiality is maintained. The employer will need to supply us with a written request to provide services to the employee.
To find out how we can help please contact us.
Living Well Psychology has a number of psychologists registered to provide services for both NSW and QLD workers compensation programs.
Your GP is often the first point of contact if you wish to make a claim under NSW WorkCover or Worksafe QLD. They can help you to lodge a claim and can make a referral for you to see a psychologist or other rehabilitation services to aid you in your recovery and get your career back on track.
NSW
You will need to provide us with confirmation that you have an approved claim lodged with a NSW WorkCover insurer in order for us to bill them directly for services. Alternatively you can pay for your appointment at your consultation and claim the fee back from your insurer.
Your psychologist will keep your referring doctor up to date with your progress over the course of treatment and is also required to provide treatment plans and progress reports directly to your NSW WorkCover insurance provider.
For more information visit NSW WorkCover
QLD
You will need to provide us with confirmation from Worksafe QLD that your claim has been approved for psychological services in order for us to bill them directly for services. Alternatively you can pay for appointment and claim the fee back from your insurer.
Your psychologist will keep your referring doctor up to date with your progress over the course of treatment and is also required to provide treatment plans and progress reports directly to Worksafe QLD.
For more information visit Worksafe QLD
If you have made a CTP insurance claim and would like to see a psychologist as a result of your accident you should visit your GP who can make a referral.
You will need to provide us with confirmation from your insurer that you have been approved for psychological services so that we can bill the insurer directly.
Alternatively you can pay for appointment and claim the fee back from your insurer.
Your psychologist will keep your referring doctor up to date with your progress over the course of treatment and is also required to provide treatment plans and progress reports directly to your insurer.
For more information regarding CTP claims visit:
Living Well Psychology provides counselling on behalf of NSW Victims Services.
If you are a victim of a crime you may be eligible for free counselling services and maybe even compensation.
To find out more about the rights of victims of crime visit NSW Victims Services.
North Coast Primary Health Network funds this program targeting priority groups where further support is needed. These programs run separately from Medicare’s ‘Better Access’ however participants must have a MHCP Eligibility criteria and limited funding restrict access to these programs.
Your psychologist will keep your referring doctor up to date with your progress over the course of treatment as required by Medicare. You may need to visit your GP again for a review of your MHCP should you require further sessions.
Living Well Psychology has a number of Psychologists available to provide services under these programs. For more information about access to these programs call us.
Suicide Prevention
Offers 6 months of intensive support to people who are at risk of suicide or self harm.
Healthy Minds 4 Kids
Offers additional support for local children.
Perinatal Depression
Offers timely support for women suffering from perinatal depression.
Homeless
Offers extra support for those who are homeless.
Disaster Relief
Offers immediate support to those affected by a declared disaster such as bushfires or floods.
Living Well Psychology & Support acknowledges Australia’s First Peoples as the traditional custodians of this land and celebrate their enduring connections to the land, sea, community and stories. We pay our respects to Elders and Ancestors of Yugambeh and Bundjalung Country on which we live and work.